About Me
I am an AI Engineer focused on Natural Language Processing, speech technologies, and increasingly language-driven, agent-based systems for enterprise use cases. My work centers on turning unstructured text, conversational data, and audio signals into production-ready AI systems that are practical, scalable, and measurable in real-world environments.
Over the past few years, I have worked across speech AI, NLP, and LLM applications, building end-to-end systems for call center analytics, meeting intelligence, text-to-speech infrastructure, and AI-assisted software testing. I care about closing the gap between research prototypes and systems that can actually run reliably in production.
🎓 Education
Master’s Degree in Computer Science (05/2022 - 05/2024)
Hanoi University of Science and Technology
Engineer’s Degree in Software Engineering (09/2016 - 07/2021)
Hanoi University of Science and Technology
Valedictorian, CPA 3.75
💼 Work Experience
VeriServe VN (SCSK Group)
Senior AI Engineer (05/2025 - Present)
Building AI products for Japanese enterprise clients, with a focus on AI agents, and specification-aligned development workflows.
- Developed AI agents for enterprise use cases, especially around automating software development workflows.
- Built an evaluation pipeline for LLM-based agents to assess response quality, reasoning accuracy, and task-specific performance.
- Applied Specification-Driven Development (SDD) to design and implement systems closely aligned with formal specs.
CMC Corporation
Head of AI Research | Lecturer (09/2023 - 04/2025)
Led a 5-member AI research team focused on NLP, Speech and LLMs for enterprise applications.
- Designed end-to-end AI systems for call center analytics and meeting intelligence.
- Delivered production-grade AI solutions in real-world deployment environments.
- Combined research, engineering, and technical mentoring responsibilities.
Vbee JSC
AI Engineer (01/2020 - 08/2023)
Worked on large-scale Text-to-Speech systems and supporting NLP infrastructure for one of Vietnam’s leading AI voice companies.
Led a 4-member team focused on researching & building SOTA TTS models and scalable AI infrastructure.
- Developed and deployed TTS systems serving millions of users.
- Built NLP components such as text normalization, preprocessing pipelines, and hate speech detection.
- Built scalable AI infrastructure on AWS and GCP.
🏆 Honors & Awards
| Year | Award |
|---|---|
| 2016–2020 | Excellent Scholarship |
| 2020 | Machine Learning Course Certificate (Andrew Ng) |
| 2021 | Outstanding Student |
| 2021 | Best Presentation Awards in Graduate Thesis |
| 2022 | 2nd Prize, Nhan Tai Dat Viet 16th |
| 2022 | Vbee’s Outstanding Employee of the Year |
| 2024 | Excellent Employee at the 10th anniversary celebration of CMC ATI |
| 2025 | MVP Award for AI Agent Project |
📚 Publications
- TTS System for VLSP 2021 Challenge (1st ranking)
Available at: Academia - Twinkle-ASR: A lightweight and sufficient framework for ASR
Available at: ACL Anthology - Twinkle-VC: A Robust and High-Quality Zero-Shot Voice Conversion System
Available at: ACL Anthology
🤝 Activities
- Guest Speaker at Leadership Conference Vietnam (2022)
- Organizer in Vietnamese Language and Speech Processing (VLSP) (2022)
- Teaching Assistant in Software Design and Construction course (2021)